905 526-0000

In these critical times, our response as a community-based clinic is extremely important. We are committed to maintaining all guidelines provided in order to slow down and limit the spread of COVID-19 (SARS-CoV-2).

We are doing our best in order to protect the health of our patients, our healthcare workers, our staff and our community. By modifying our hours of operation and adding virtual medical care, we aim to decrease the risk of spread and still provide primary health care for those who need it.

In partnership with community health centres and organizations,
Refuge Newcomer Health is pleased to offer Covid vaccines.

Please email us at covidvaccine@newcomerhealth.ca for information on our upcoming clinics.

Or you can follow us on:

Twitter: @Refuge_HCNH

FB: @RefugeNewcomerHealth

IG: @RefugeHamilton

You may also call our office at 905-526-0000 and we will be happy to help you.

For Patients:

NO COVID-19 TESTING DONE ON SITE

  • Appointments Needed – All patients must call ahead to be assessed and to book an appointment. Please call us at (905)526-0000 to book yours.

  • At this time we are providing appointments through phone calls for non-urgent services. Please call us to book your over-the-phone appointment.

  • Masks or face-coverings are mandatory at the clinic and when “in-person” care is provided.

  • Interpretation services are available for all appointments, including over-the-phone.

Prevention:

  • Please wear a mask or face-covering to protect the people around you

  • Please maintain your physical distance when on site

  • Stay home if you are sick in order to avoid spread to others

  • Wash your hands with soap often for at least 20-seconds

  • Do not touch your face, eyes, nose, or mouth, especially when with unwashed hands

  • Cover your mouth and nose when coughing or sneezing

Symptoms:

Please call 911 if you are experiencing any of these symptoms:

  • Severe difficulty breathing

  • Severe chest pain

  • Feeling confused or unsure of where you are

  • Losing consciousness

Please stay home and call us ahead at (905)526-0000 if you are experiencing any of these symptoms:

  • Fever and/or chills – temperature of 37.8°C

  • Cough or barking cough (croup)

  • Shortness of breath

  • Decrease or loss of taste or smell

  • Muscle aches/joint pain

  • Extreme tiredness

  • Sore throat

  • Runny or stuffy/congested nose

  • Headache

  • Nausea, vomiting and/or diarrhea

  • Feeling very unwell

COVID-19 VACCINE Q&A

We understand that you want to be informed about the different COVID-19 Vaccines. It’s important to know that your questions are being heard and answered.

 

Click Here if you would like to know more information about Vaccines.

COVID-19 Resources

The City of Toronto has put together a series of COVID-19 resources in different languages.

 

Click Here for more information about resources in different languages.